A dimmed 'Send' button in Apple Mail means there isn't a correctly configured outgoing mail server associated with the Mail account.This outcome can happen for a number of reasons, but the two most likely are as follows: either the mail service you use made changes to its settings and you need to update your settings, or your Mail preference file is outdated or corrupt — or has the wrong. In Mail, you can’t change an email account from POP to IMAP. Instead, you need to create a new account. Choose File - Add Account, and enter the information that you obtained in step 3 above. Mail often thinks you want to respond from the account that a message want sent to, or from the first account you added to a machine. Fortunately, there's a way to fix this.
One of the issues that can spoil your day is being unable to send emails. Just imagine the frustration of having your most important communication sitting in your outbox. We have seen many Mac users grappling with this issue, especially after upgrading to the Mojave. Some have complained that their Mail app in Mojave can receive email but can’t send; every time they send an email, it ends up in their outbox. In this post, we will help you troubleshoot the email issue in Mojave and hopefully get your Mail app working again.
There is a close correlation between this problem your iCloud account. But typically the issue is in the form of an SMTP server connection error. The first thing that the Mail app does before sending a mail is to perform a DNS search for the IP address of the receiving email server. So, if the search is successful, the app will send your email credentials to that mail server to confirm that you have a valid account there. After that, it will establish a TCP connection. If any of the processes fails, your email won’t be sent.
Here are other common causes of the problem:
Now that you know the culprits, it is time to fix the issue.
May 31, 2016 Mac users who have multiple email accounts setup with the Mail app may wish to change or set the default email address that is used throughout Mac OS X. This can help to prevent accidentally sending an email from the wrong email address, which should be particularly helpful for those who juggle work and personal email accounts within the Mail app.
If your Mail app in Mojave can receive emails, but it can’t send them through the outgoing mail server, try these tricks:
If the Mail app says that your account is offline, the first thing to check is your network. If your Mac is connected and you still can’t send email using the Mail app in Mojave, the problem could be your email provider, which could be experiencing a service outage. To resolve the issue, you can visit their websites to check system status. For instance, if you are using iCloud Mail, Apple’s system status page will show the status of this service.
Sometimes, your email service provider may only allow you to send emails under stricter settings. In such a case, you can contact your provider, and then adjust your outgoing mail settings to your preferences.
Outdated or missing settings in the Accounts option of Mail Preferences could be the culprit. If that is the case, your account will appear to be offline even when you are connected to the internet. To rectify this anomaly, launch Mail and select the Preferences option from the Mail menu, then click Accounts and choose your email account. You can get the mail settings from your provider or use the Mail Settings Lookup tool to view your settings. After that, compare these settings with what you have in your Mail Preferences.
As mentioned earlier, the Mail app issue is closely linked to incorrect SMTP authentication settings. The best way to rectify the problem is to re-authenticate and provide the outgoing server with the right password and login information. Here is how to do it:
If the test email goes through, you shouldn’t worry about the unsent messages in your outbox because the app will re-send them.
As a security measure, most email service providers now require that you connect to SMTP via a secure connection. For this reason, you should send your emails through SMTPS since it uses SSL to secure connection between the server and your email client. Alex honnold preparation for el capitan.
Download cool widgets for macos 2017. Likewise, some servers may also force you to connect on port 465, instead of port 25. But if both port 465 and port 25 fail, try port 587.
Sometimes there could be a bug in the Mail app that causes email accounts to lose or modify outgoing mail server (SMTP) information. Unless you are a tech-savvy, manually removing such a bug can be a bit advanced. For this reason, you need a robust Mac repair toolkit to help you remove junk on your Mac.
On top of this, ensure that you have installed the latest MacOS updates, especially if the issue occurred after upgrading to the Mojave.
That’s it. We hope this troubleshooting guide was helpful to you. Please let us know how it goes in the comments.
If you see an alert that your message can’t be sent using a specific outgoing mail server, it’s possible that you’re not using the required server for the email account, or the server may be configured incorrectly in Mail preferences.
In the Mail app on your Mac, choose Mail > Preferences, click Accounts, then select an account.
Click Server Settings, click the outgoing Account pop-up menu, then choose Edit SMTP Server List.
Review information for the server; change settings as directed by your email account provider.
If you need to contact your email account provider about the server, first note the Mail settings you might need for configuring the server. See the Apple Support article Mail settings you might need from your email provider.
Don’t remove a server that’s in use by an account unless you’re ready to add a different server for the account.
Test any changes you made by sending yourself a message.
When you choose a different server for an account, all messages you send from the account use that server until the network status changes. The status can change when you move from one network to another (say, from work to home), or if your Mac goes to sleep and wakes up in a different network environment.